frequently asked questions

General Questions

What is Nekaco Trade Impex?

Nekaco Trade Impex specializes in manufacturing high-quality Barber Scissors, Manicure and Pedicure tools, Eyelash and eyebrow tweezers and tools, and Shaving Razors and accessories. We also provide private labeling & customized manufacturing services to clients worldwide.

Where are your products manufactured?

All our products are manufactured in state-of-the-art facilities using premium materials and advanced techniques to ensure top-notch quality here in Sialkot, Pakistan.

Do you export internationally?

Yes, we export our products worldwide. Nekaco is committed to delivering quality tools to clients across the globe.

What sets Nekaco apart from competitors?

Our dedication to quality, precision, and customization through private labeling distinguishes us from the competition. We ensure our tools meet the highest industry standards and cater to the specific needs of our clients.

Product Questions

What types of barber scissors do you offer?

We offer a wide range of barber scissors, including straight, curved, thinning, and texturizing scissors. These are designed for precision and comfort, catering to professional barbers and hairstylists.

Are your manicure and pedicure tools suitable for professional use?

Yes, all our manicure and pedicure tools are crafted to meet the requirements of professionals. They are durable, precise, and easy to use.

Do you provide eco-friendly shaving tools?

Yes, we are committed to sustainability and offer shaving tools made from eco-friendly materials.

Can I order customized eyelash and eyebrow tools?

Absolutely! Our private labeling services allow you to customize eyelash and eyebrow tools with your brand name and specifications.

Ordering and Shipping

How can I place an order?

You can place an order by contacting us through our website’s contact form or emailing our sales team. Our representatives will guide you through the process.

What is your minimum order quantity (MOQ)?

The MOQ varies depending on the product and customization requirements. Please contact us to discuss your specific needs.

How long does it take to process an order?

Order processing times depend on the product type and customization requirements along order quantity. Typically, orders are completed within 4-8 weeks. We’ll provide a more accurate timeline once we confirm your order details.

What shipping options do you offer?

We provide reliable Air & Ocean shipping options and work with trusted logistics partners to deliver orders to your location efficiently and safely.

Private Labeling

What is private labeling?

Private labeling allows you to brand our high-quality products with your company’s logo and packaging. It’s an excellent way to create a unique product line without investing in manufacturing.

How does the private labeling process work?

Our team works closely with you to understand your branding requirements, design custom packaging, and produce tools that reflect your brand’s identity. Contact us for a detailed consultation.

Is there an additional cost for private labeling?

Yes, private labeling involves additional costs based on the level of customization. We’ll provide a detailed quote once we understand your requirements though we keep it as minimum as possible.

Support and Warranty

Do your products come with a warranty?

Yes, all Nekaco products come with a warranty against manufacturing defects. Please refer to our warranty policy for more details.

How can I get support if I have an issue with a product?

You can contact our customer support team via email or through our website’s support form. We’re here to assist you with any issues or concerns.

Do you offer replacements or repairs?

We provide free replacement for products with manufacturing defects. Please reach out to us with the details of your issue, and we’ll guide you through the process.

Contact Us

How can I contact Nekaco Trade Impex?

You can reach us via:

We’re happy to assist with any questions or concerns!