Privacy Policy

Privacy Policy

At Nekaco Trade Impex (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://www.nekaco.net) or use our services.

1. Information We Collect

1.1. Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Place an order
  • Contact us via email, phone, or contact forms
  • Sign up for newsletters or promotional materials

This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information

1.2. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Your IP address
  • Browser type and version
  • Pages you visit and the time spent on them
  • Referring website or search query
  • Device type and operating system

1.3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and deliver your orders and handle payments.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing: To send newsletters, promotional materials, and updates (if you have opted in).
  • Website Improvement: To analyze user behavior and improve the functionality of our website.
  • Compliance: To comply with legal obligations and prevent fraud or misuse.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With trusted third-party providers who assist in payment processing, shipping, or website hosting.
  • Legal Requirements: If required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: Opt out of receiving marketing communications.
  • Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise your rights, please contact us at [email protected].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Thank you for trusting Nekaco Trade Impex with your personal information. We are committed to safeguarding your privacy and providing a secure online experience.